Handle Hard Conversations with Confidence — in Minutes.
Bite-sized courses + a step-by-step workbook to help leaders and managers give feedback that lands and build trust at work.
⚡ Built for modern attention spans — learn in minutes, apply for life.
💳 One-time payment: $27 (Normally $79)
👥 Buying for your team? Contact me for group access.
⚡ Add This to Your Order
⚡ Add This to Your Order
Add the Manager’s AI Playbook: 12 ChatGPT Prompts for Tough Situations
Plug-and-play prompts to draft feedback, prep tough conversations, and role-play responses in seconds
Your own AI “coach” on call whenever you need it
Works hand-in-hand with Confident Conversations so you’re never at a loss for how to handle critical leadership moments
👉 Add-On Price: $10
Prefer just the course? Get it for $27 here.
Equip Your Managers with Grab-and-Use Training
Most managers are promoted without real training. The result? Mediocre performance, low engagement, and costly turnover.
Our Solution: The Manager Toolkit is a modern, high-impact curriculum delivered in short, practical modules managers can implement immediately. Designed for hybrid, remote, and fast-moving teams, it gives your leaders the tools to:
Deliver feedback with clarity and care
Handle conflict early and respectfully
Inspire performance and motivate teams
Drive engagement and accountability to build strong cultures
Why It Works:
Built for today → Hybrid, remote, fast-moving teams
Short + practical → 5–10 minute modules, ready to use immediately
Tool-based → Each course includes a grab-and-use guide managers can apply on the job
We’re partnering with a small group of companies to run 60–90 day pilots at a reduced rate in exchange for structured feedback and testimonials.
From real customers
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"Confident Conversations brought me immediate clarity as a people leader. I loved how engaging, easy-to-follow, and outcome-based the format is..."
Chelsea
Director, Brand Marketing -
"The soft skills that Juliette focuses on in her leadership toolkit are crucial foundations for anyone in a leadership position..."
Colby
Sr. Director, Real Estate Investment -
"I took the feedback session. Both videos and workbook look great. [Juliette] is wonderful at presenting [the information]."
Customer
Founder, Leadership training
What you’ll get:
🎯 Confident Conversations (Course + Workbook Only) — $27
Mini-Course #1 – How to Give Feedback That Lands
Deliver feedback that’s clear, specific, and actionable — without damaging trust or morale. Perfect for performance reviews, coaching moments, or quick course-corrections.
Mini-Course #2 – How to Have Hard Conversations Without Over-Explaining or Avoiding
Approach sensitive discussions calmly, keep them focused, and reach better outcomes. Ideal for addressing underperformance, navigating conflict, or setting boundaries.
The Confident Conversations Workbook
A companion guide packed with frameworks, prompts, and templates so you can put these skills into action immediately. Learn it in under 15 minutes, apply it the same day.
🚀 Confident Conversations + Manager’s AI Playbook — $37 (Best Value)
Everything above, plus: Manager’s AI Playbook
A 3-page PDF with 12 ready-to-use ChatGPT prompts for tough situations.
Draft feedback in seconds.
Role-play responses and practice tone.
Prep for high-stakes conversations with less stress.
FAQs
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The two mini-courses are about 12 minutes total, plus a companion workbook you can use right away. You can finish in under 15 minutes — and revisit anytime you need a refresher.
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No problem! You’ll have lifetime access, so you can learn on your own schedule and return to the material whenever you need it.
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Yes! Group access and licensing are available. Just contact me here with your team size, and I’ll get you set up.
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Not at all. While it’s designed for managers, business owners, and team leaders, anyone who wants to navigate conversations with more clarity and confidence will benefit.
About the Creator
Hi, I’m Juliette Mao, founder of Soft Skills Are Hard.
For over a decade, I’ve helped managers, executives, and ambitious professionals strengthen the communication and emotional intelligence skills that drive real results at work.
Now, through Soft Skills Are Hard, I create bite-sized mini-courses and tools built for modern attention spans: practical, high-impact, and designed to be applied the same day.
Everything I design is about cutting the fluff and giving you exactly what you need to:
Handle tough conversations without spiraling
Build trust and accountability across teams
Create cultures where people thrive
Because in today’s fast-paced workplace, you don’t need more theory — you need tools that actually work, right when you need them.
