Bite-Sized Training for Confident Conversations

Micro-courses and a practical workbook to help managers, business owners, and team leaders handle tough talks with clarity and confidence.

⚡ Built for modern attention spans — learn in minutes, apply for life.

In this bundle, you’ll get:

  • Two bite-sized coaching videos (~12 minutes total)

  • A step-by-step workbook to prep and guide your next conversation

  • Real-world tactics you can apply immediately — and revisit anytime you need them

One-time payment: $79

Buying for your team? Contact me for group access.

Why It Matters

When conversations are unclear, issues snowball, trust erodes, and productivity suffers.

Clear, confident conversations change that — they drive trust, improve accountability, and create a culture where performance thrives. This bundle gives you the skills to:

  • Stop issues from snowballing — address challenges early and effectively

  • Strengthen relationships and build lasting trust across your team

  • Boost productivity and engagement without weeks of training

What you’ll get:

Mini-Course #1 – How to Give Feedback That Lands
Learn to deliver feedback that’s clear, specific, and actionable — without damaging trust or morale. Perfect for performance reviews, coaching moments, or quick course-corrections.

Mini-Course #2 – How to Have Hard Conversations Without Over-Explaining or Avoiding
Get the tools to approach sensitive discussions calmly, keep them focused, and reach better outcomes. Ideal for addressing underperformance, navigating conflict, or setting boundaries.

The Confident Conversations Workbook
A companion guide packed with frameworks, prompts, and templates so you can put these skills into action immediately. Learn it in under 15 minutes, apply it the same day.

For less than the cost of a team lunch…

Investment: $79 (One-time payment — lifetime access)

 FAQs

  • The two mini-courses are about 12 minutes total, plus a companion workbook you can use right away. You can finish in under 15 minutes — and revisit anytime you need a refresher.

  • No problem! You’ll have lifetime access, so you can learn on your own schedule and return to the material whenever you need it.

  • Yes! Group access and licensing are available. Just contact me here with your team size, and I’ll get you set up.

  • Not at all. While it’s designed for managers, business owners, and team leaders, anyone who wants to navigate conversations with more clarity and confidence will benefit.

About the Creator

Hi, I’m Juliette Mao.
Leadership coach and founder of Soft Skills Are Hard.

For over a decade, I’ve helped managers, executives, and ambitious professionals strengthen the communication and emotional intelligence skills that drive real results at work.

Through practical, no-fluff training, I equip leaders and teams to:

  • Navigate tough conversations with confidence

  • Build trust and accountability

  • Create cultures where people thrive

Everything I teach is designed for today’s fast-paced workplace — modern, actionable, and built to fit into busy schedules.

That’s why I created Confident Conversations: so you don’t have to wait for your “next training” to handle a conversation that matters today.